QUALITY ASSURANCE CERTIFIED: ISO 9001, ISO 45001, & ISO 14001 INTERNATIONAL STANDARDS

Professional security and concierge services that protect and maintain the places where people live, work, and visit every day. Our licensed local teams respond quickly, uphold high standards, and deliver consistent results through clear communication and lasting partnerships.

Phoenix Facility Services provides trusted, hands-on maintenance and repairs, delivering practical solutions to protect and optimise buildings, equipment, and infrastructure for commercial, strata, and community properties, ensuring safe, functional, and well-maintained environments

Grounds that look good all year. Mowing, hedging, weed control, seasonal works and irrigation for strata and commercial sites

SWP Facility Management delivers committee-aligned, resident-focused planning and oversight, providing expert support, tailored tools, and consistent service standards to ensure smooth operations, regulatory compliance, and a well-maintained, secure environment for strata communities and property owners.”

WHO WE ARE

Phoenix Group started as a security company in Queensland in 2008 and grew with client demand. Today we cover security, facility services, landscaping and strata. We back our crews with training, clear processes, and on-call managers. 

FAST FACTS

AUSTRALIAN OWNED
24/7 ACCESS TO MANAGERS
QUALIFIED
STAFF
MULTI-SECTOR EXPERIENCE

THE PHOENIX DIFFERERENCE

Phoenix stands out from competitors by providing integrated security, concierge, and facility services under one roof, supported by 24/7 local teams. We combine professional expertise with a commitment to sustainable practices, ensuring every site is safe, efficient, and environmentally responsible.

Key Differentiators:

Integrated Services

Security, concierge, facility management, landscaping, and strata services delivered by a single provider for seamless coordination.

24/7 Local Support

Locally based teams and managers available around the clock, ensuring reliable and responsive service.

Sustainability Focus

Operations and services designed with environmental responsibility in mind, from eco-friendly landscaping to energy-efficient systems.

FAST FACTS

AUSTRALIAN OWNED
24/7 ACCESS TO MANAGERS
QUALIFIED
STAFF
MULTI-SECTOR EXPERIENCE

OUR MISSION

At Phoenix, we are committed to delivering professional, transparent, and innovative Security, Concierge, and Facility Services that enhance safety, convenience, and quality of life for the communities we serve. Through integrity, accountability, and ISO-certified systems, we provide reliable, high-quality service every time, while our team demonstrates leadership, consistency, and pride in every task.

OPERATIONAL EXCELLENCE

Processes that keep standards high across sites and shifts.

TRUSTED PARTNER

Long-term clients, steady results, and clear communication.

COMPLIANCE & INTEGRITY

Licensed teams, documented work, and audit-ready records.

CONTACT PHOENIX GROUP

Name

24/7 Phone: 1300 713 164

Queensland (HQ): Level 13, 50 Cavill Avenue, Surfers Paradise QLD 4217

Western Australia: 7/37 Yirrigan Drive, Mirrabooka WA 6061

Postal: PO Box 871, Sanctuary Cove QLD 4212 

Email: info@phoenixgroup.net.au

Reassurance line: Security enquiries answered day and night.

Security at a glance

Static or mobile, front-desk or back-of-house, we fit the right mix for each site. Corporate guards, concierge, alarm response...

Facilities at a glance

Clean spaces, safe common areas, and tidy plant rooms. Our crews handle daily routines and the odd curveball. Night work is fine.

Landscaping at a glance

Healthy turf, crisp edges and gardens that hold up in Queensland weather. We plan the cycle and keep it consistent.